Privacy policy

Last updated: April 8, 2026

backyardDepot ("we," "us," or "our") operates the website backyarddepot.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

Information We Collect

We may collect the following types of information:

Information You Provide Directly

  • Account information: Name, email address, password
  • Order information: Billing address, shipping address, payment details (processed securely via our payment provider — we do not store full card numbers)
  • Communications: Messages you send us via email, phone, or contact forms
  • Newsletter: Email address if you subscribe to marketing communications

Information Collected Automatically

  • Device data: IP address, browser type, operating system, referring URLs
  • Usage data: Pages visited, time spent, clicks, and browsing behavior on our site
  • Cookies and tracking technologies: We use cookies to improve your experience and analyze site traffic (see Cookie section below)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and receipts
  • Respond to customer service inquiries
  • Send promotional emails (only if you opt in — you can unsubscribe at any time)
  • Improve our website, products, and services
  • Detect and prevent fraud
  • Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service providers: Shipping carriers, payment processors, and platform providers (e.g., Shopify) who help us operate our business — bound by confidentiality agreements
  • Legal authorities: When required by law, court order, or to protect our legal rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset

Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files stored on your device. You can instruct your browser to refuse cookies, but some parts of our site may not function properly as a result.

Types of cookies we use:

  • Essential cookies: Necessary for the website to function (e.g., shopping cart)
  • Analytics cookies: Help us understand how visitors use our site
  • Marketing cookies: Used to deliver relevant advertisements

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years for tax and accounting purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at kevinraymond822@gmail.com.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

backyardDepot
1013 S 14th St
Harrisburg Pennsylvania 17104
United States
kevinraymond822@gmail.com
+1 (626) 718-9073